Privacy Policy

CourtSweep respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and scheduling platform. By using CourtSweep, you consent to the practices described here.

We collect the following types of information:

• Account information: email address, full name, password hash, and role within an organization.
• Organization and facility data: organization name, facility names, court configurations, operating hours, and branding preferences.
• Booking data: team names, session times, coach assignments, attendance, and related scheduling details.
• Usage data: device type, browser information, IP address, and feature usage for analytics and support.
• Communication data: messages sent through the in-app messaging system.

We use your data to:

• Provide and operate the scheduling platform.
• Send notifications, reminders, and service updates.
• Authenticate users and enforce access controls.
• Improve the Service through analytics and error reporting.
• Respond to support requests and prevent abuse.
• Process payments and maintain billing records.

We keep your account and booking data for as long as your organization maintains an active CourtSweep account. If you delete a booking, team, or other record, it is removed from active use immediately but may remain in encrypted backups for up to 90 days. If you delete your account, personal data is permanently removed within 30 days, except where we are required to retain it for legal or billing purposes.

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Export your data in a machine-readable format.
• Delete your account and associated personal data.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at privacy@courtsweep.com.

We use trusted third-party services to operate the platform:

• Supabase: database, authentication, and storage infrastructure. Data is hosted in secure cloud environments.
• Stripe: payment processing for subscriptions and invoices. Stripe handles payment card details directly; we do not store full card numbers.
• Analytics: we may use analytics tools to understand feature usage and improve the Service. These tools collect anonymous usage data.

Each third-party provider has its own privacy policy and security practices. We share only the data necessary for them to perform their services.

CourtSweep uses cookies and browser local storage to keep you signed in, remember your preferences, and support offline functionality. You can control cookies through your browser settings. Disabling essential cookies may prevent the Service from working correctly.

We use industry-standard measures to protect your data, including encryption in transit, access controls, row-level security policies, and regular backups. However, no method of transmission or storage is completely secure. We encourage users to use strong passwords and report suspicious activity.

CourtSweep is not intended for children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it.

We may update this Privacy Policy as the Service evolves. We will post the revised policy with a new effective date and notify you of material changes. Continued use of CourtSweep after the changes means you accept the updated policy.

If you have questions, concerns, or requests related to this Privacy Policy or your data, please contact us at privacy@courtsweep.com.